1. Introduction
At FJFM Solutions (“FJFM”, “we” or “the Company”) we fully respect your right to privacy and data protection. This Privacy Policy explains in detail what data we collect, how we use it, with whom we share it, how long we keep it and which rights you can exercise, in compliance with Regulation (EU) 2016/679 (GDPR) and applicable national laws.
2. Personal data we collect
- Identification data: first name, surname, company name, tax ID, profile image, country and city.
- Contact data: email address, phone number, postal address and shipping address.
- Credentials: hashed password, security tokens, login logs and IP address.
- Commercial data: order history, quotations, transport and billing documents, product preferences.
- Browsing data: technical and analytics cookies, device identifiers, operating system, browser and pages visited.
3. Purposes and legal bases
- Performance of a B2B contract: process your registration, grant access to the catalogue, handle orders and provide integrated logistics services (Art. 6 (1)(b) GDPR).
- Legitimate interest (security & improvement): prevent fraud, maintain system integrity, run usage analytics and enhance user experience (Art. 6 (1)(f)).
- Legal obligation: keep accounting records and respond to authorities (Art. 6 (1)(c)).
- Explicit consent: send commercial communications, newsletters and product alerts (Art. 6 (1)(a)). You may withdraw consent at any time.
6. Security measures
FJFM applies TLS 1.3 encryption, bcrypt 10-salt passwords, daily backups, least-privilege access controls and quarterly audits. In case of a breach we will notify the AEPD and affected users within 72 hours.
7. International transfers
We only transfer data outside the EEA when the recipient offers adequate safeguards (Standard Contractual Clauses, Data Privacy Framework or Binding Corporate Rules).
8. Changes to this Policy
We may update this Privacy Policy to reflect legislative or internal changes. The revised version will be published at fjfmsolutions.com/legal with the new effective date.
9. Contact & data-subject rights
To exercise your rights of access, rectification, erasure, objection, restriction or portability, or for any privacy enquiry, email privacy@fjfmsolutions.com or write to FJFM Solutions S.L., C/ Ejemplo 123, 28000 Madrid, Spain. We will reply within 30 days.
Last update: 27 May 2025.